General Liability Exposures Every Organization Should Know

Almost every organization faces commercial liability exposures. A commercial liability loss exposure is a condition or situation that presents the possibility that an organization will become legally and financially responsible for injury, harm or damage to another party.

These exposures stem from the kind of work an organization performs and where that work is executed. They also encompass other aspects of business-related circumstances, activities or events that could result in harm to a third party.

Read this post to better understand the most common types of commercial liability loss exposures and potential consequences, and to learn how the correct insurance policy can reduce the risk to organizations.

What Are the Common Types of Commercial Liability Exposures?

There are five types of commercial liability exposure that every organization should know. Possible loss exposures that may affect an organization include the following:

• Premises liability. Premises liability is the risk an organization faces when a customer or client is injured on its premises (e.g., tripping and hurting themselves at the store). Organizations that require customers or clients to be physically present, such as retail stores and landlords, are particularly at risk for these losses and may be held liable for bodily injury or property damage.
• Operational liability. Operations liability exposure refers to the possibility that an organization will be held liable because of bodily injury or property damage that occurs as a result of their ongoing (as opposed to completed) operations. For example, imagine a contractor working on a client’s home. During the course of their work, an employee from the contractor drops a tool, striking a passerby and causing bodily injury and property damage to the home itself.
• Products liability. Products liability refers to the loss exposure an organization faces as a result of manufacturing, distributing or selling an unsafe or defective product. Any organization that makes or sells products is at risk. Associated injuries may occur virtually anywhere in the world once an organization’s products have been manufactured or sold.
• Completed operations liability. The completed operations liability exposure refers to injuries or damages incurred by a third party due to work (including construction work) that has been finished, turned over to the purchaser or client, and/or put to its intended use. For example, an electrical fire caused by faulty wiring at a completed construction project would represent a completed operations exposure for the contractor who completed the work. It should be noted that injuries or damages arising out of completed operations can occur after a business’s relationship with the injured party has ended.
• Contractual liability. Organizations take on contractual liability loss exposures when they enter into a contract. By agreeing to contractual terms, an organization becomes liable if the other parties to the contract believe it has not fulfilled its obligations under the agreement.

What Are the Potential Consequences of Liability Exposures?

In the event of a commercial liability loss, organizations can face a variety of potential consequences, such as:

• Damages. If a court deems an organization responsible for a loss, that organization may be held financially accountable for paying damages to the harmed or injured party.
• Defense costs. The organization may have to pay legal defense costs and claim-related costs.
• Reputational harm. Due to general liability losses, organizations may experience reputational harm, including, but not limited to, loss of business, decreased employee retention, and loss of consumer loyalty and investor trust.

Although commercial liability loss exposures pose a risk for every organization, the severity of the consequences can be mitigated with appropriate insurance policies.

What Are the Standard Commercial Liability Insurance Coverages?

No matter how careful an organization is, there will always be risks associated with commercial liability loss exposures. Therefore, the best way to protect an organization is to purchase commercial general liability coverage (CGL).

CGL policies are designed to cover an organization from liability claims for bodily injury and property damage to third parties. CGL policies have three standard coverages:

1. Bodily injury and property damage. This coverage protects organizations from the legal liability arising from bodily injury and property damage stemming from an organization’s premises or operations.
2. Personal and advertising injury. This aspect of CGL policies protects insureds from liability stemming from accusations of libel, slander, false arrest, copyright infringement, malicious prosecution, theft of advertising ideas and invasion of privacy.
3. Medical payments. Medical payments coverage includes payments for injuries sustained by third parties that are caused by an accident at the insured’s premises or the insured’s operations. Unlike bodily injury and property damage coverage, medical payments coverage can be triggered without legal action and is designed to settle smaller, less serious medical claims without litigation.

Learn More

For guidance on protecting your organization from commercial liability loss exposures, contact a Hylant Toyotsu advisor.

Related Reading: Avoiding and Navigating Business Insurance Coverage Disputes

The above information does not constitute advice. Always contact your insurance broker or trusted advisor for insurance-related questions.